Our Policies

At Waggle & Woof, we believe in keeping things simple, transparent, and doggone fair — for both you and your four-legged friend.

This page outlines all the important information you might need when shopping with us, including how we handle your personal data, shipping timeframes, returns, subscriptions, and more. Whether you're gifting a one-off box or subscribing for monthly tail wags, our policies are here to make sure you know exactly what to expect.

Take a moment to explore the sections below:

• Privacy Policy – How we collect, store, and protect your personal information

• Refunds & Returns Policy – What happens if something isn’t quite right

• Shipping & Delivery Policy – When and how your box of joy will arrive

• Subscription Policy – Managing your ongoing orders and renewals

• Gift Card Terms – Everything you need to know about giving the gift of Waggle & Woof

• General Terms & Conditions – The fine print that keeps our tails wagging

If you have any questions, we’re always happy to help — just head over to our Contact Us page.