Privacy Policy for WAGGLE and WOOF

This Privacy Policy (the “Policy”) outlines how WAGGLE and WOOF (collectively, “WAGGLE and WOOF,” “we,” “our,” or “us”) collects, uses, discloses, and protects the personal information that you, as a prospective or existing customer (“you” or “your”), provide while using our websites, mobile applications, and any other online services we offer (collectively, the “Platforms”).

By accessing the Platforms on any device (computer, mobile phone, tablet, etc.), making a purchase from WAGGLE and WOOF, or interacting with us in any way, you agree to the terms outlined in this Policy. If you do not agree with these terms, please refrain from using our Platforms.

We may update this Policy from time to time and will post the most current version on our websites. We encourage you to review this Policy periodically to stay informed about how we use your information.

  1. Collection, Use, and Disclosure of Personal Information

We collect various categories of personal information, which may include but are not limited to:

| Category of Personal Information | Source | Purpose for Collection | Categories of Recipients | |————————————–|————-|—————————-|——————————-| | Contact Information | From you or social media | To communicate with you, send newsletters, promotional materials, and support | Service providers, co-marketing partners | | Pet Information | From you | To provide customized products and services based on your pet’s needs | Service providers, co-marketing partners | | Subscriber Information | From you and our service provider | To manage your account and provide tailored offers | Service providers, co-marketing partners | | Purchase Information | From you | To process and track your orders and purchases | Payment processors, service providers | | Payment Information | From you and your payment card issuer | To process payments accurately and securely | Payment processors | | Preference Information | From you and cookies | To enhance your shopping experience and deliver targeted content | Service providers performing analytics | | Communications | From you | To respond to your inquiries and improve customer service | Service providers assisting with support | | Device Information | From your device | To ensure the Platforms function correctly and for analytical purposes | Service providers assisting with analytics |

Additional Purposes for Using Personal Information

We may also use your personal information to comply with legal obligations, prevent fraud, or respond to inquiries from law enforcement.

  1. Cookie Policy

We use cookies and similar technologies to analyze how visitors use the Platforms. A cookie is a small text file placed on your device that helps us recognize you on subsequent visits. You can manage cookie preferences through your browser settings, but note that disabling cookies may affect your experience on our Platforms.

  1. Security

WAGGLE and WOOF employs reasonable security measures to protect your personal information. However, no online transmission is completely secure. You are responsible for maintaining the confidentiality of your account information.

  1. Children’s Privacy

Our Platforms are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us.

  1. Third-Party Websites

Our Platforms may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

  1. Your Privacy Rights

You can opt out of marketing communications from us by following the unsubscribe instructions in our emails. If you wish to access, update, or delete your personal information, please contact us.

  1. Changes to This Policy

We reserve the right to amend this Policy at any time. Changes will be posted on our websites, and we encourage you to review it periodically for updates.

  1. Contact Us

If you have any questions or concerns about this Policy or how we handle your personal information, please contact us at:

WAGGLE and WOOF

2/6 Armiger Court Holden Hill, SA 5044

E-mail: bark@waggleandwoof.com.au

Last Updated: December 2024

This Policy provides a general overview of our privacy practices and is intended to foster transparency in how we handle your personal information. Thank you for choosing WAGGLE and WOOF!